When my husband gave me one of the fabric bundles he purchased for me, he told me the story of the awesome customer service he received. He had purchased several things from the site, and he needed to add $5 for free shipping, so he did. He bought a little charm pack of a novelty fabric line.
When he received it, he was surprised to find that he got not the charm pack, but the whole whopping fat quarter bundle of the fabric. It was probably worth $60 or $70. He called them and asked if they'd like to send a shipping label so he can send the bundle back, but was told, "Oh, no, it was our mistake. Keep it. Would you like us to send you the charm pack as well?" Of course, he refused, assuring them I would be very happy with the fat quarter bundle.
And what was the company? Missouri Star Quilt Company. (Of which I'm an avid, avid shopper.) I always look forward to seeing them at trade shows, and I love their origin story. In the day and age we live in, it's so nice to read about a family that started an empire because the kids wanted to help the parents save for retirement. And how that empire revived a small and dying town. I hope one day to be able to visit Hamilton, Missouri.
Here's a picture of the lovely bundle. The printed fabrics would make cute background for children's quilts, while the geometrics and dots are just great all-around.
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